Faqs
You can reach our customer support team by emailing mail@www.genotome.com or visiting our Contact Us page.
To enroll in a course, simply navigate to the course page, click “Enroll,” and follow the prompts to complete the registration process.
Yes, you can access your course on multiple devices. Make sure you are logged in with your account credentials.
To reset your password, visit the login page and click on the “Forgot Password” link. Follow the instructions sent to your registered email.
For security reasons, changing your email address is not allowed. If you need assistance, please contact our support team.
We accept payments through Razorpay payment gateway.
Our refund policy is detailed on our Refund Policy page.
If you encounter technical issues, please check your internet connection and try again. If the problem persists, contact our support team at mail@www.genotome.com
Yes, our courses are designed to be compatible with a wide range of devices, including mobile phones and tablets.
Upon completing a course, you will receive a digital certificate by email.
